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People Skills for Insurance People
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Is Leadership Behavior Contagious?

The correlation between effective leadership and better-than-average employee performance is made clear in new research from Zenger-Folkman.

Infographic: Top Productivity Apps

Technology can be a great assistant in accomplishment as long as the principles of productivity are understood and applied. Tools are only as good as

Broken Bottles, Broken Promises

Erosion of market share is closely tied to reduced brand equity from poor customer experience. Calling all callous claims organizations

The Great Peter Drucker

It's great to see Peter Drucker being profiled again after quite some time. His management and leadership advice is pithy and timeless.

New PRISMS Video Channel

For PRISMS Millennial Editions, we're super excited to have selected modern animation as the visual style for new video programming.